Feeling distressed?
Life is complicated and doesn't always go as planned. If you are in distress, we can connect you to the help you need.
Talk to someone right NOW.
24/7 Emergency Counselling Services:
Good2Talk Student Helpline | 1-866-925-5454
Professional counseling, information and referrals helpline for mental health, addictions and students well-being.
My Student Support Program (My SSP) | 1-844-451-9700. Outside of North America, call 001-416-380-6578.
Culturally-competent mental health and counselling services in 146 languages for international student use.
Call 911 if at immediate risk.
If you are:
- feeling desperate and hopeless
- worried you might hurt yourself, someone else or having suicidal thoughts
- alone with no one to talk to
If you have:
- made a plan
- the means to hurt yourself or someone else (e.g. pills or a weapon)
- attempted suicide or hurt yourself before
Contents
University Health Centre contacts
During University business hours, 9 a.m. – 5 p.m.
St. George Health & Wellness Centre | 416-978-8030
Confidential mental health and physical health services provided by an interdisciplinary team of health professionals.
UTM Health & Counselling Centre | 905-828-5255
The HCC is staffed by a team of knowledgeable, dedicated and student-friendly health professionals that provide health care to the UTM student body.
UTSC Health & Wellness Centre | 416-287-7065
Offers convenient and confidential health care, counselling and health promotion services for all registered students at UTSC.
24/7 emergency on campus
University Campus Police
Call 911 in situations requiring immediate police, fire, or medical response to preserve life or property. To ensure prompt service, contact Campus Police after calling 911.
St. George | 416-978-2222
UTM | 905-569-4333
UTSC | 416-978-2222
Living in residence? Contact residence life professional staff and/or your Dean of Students.
Community contacts
Additional mental health resources when life doesn't go as planned.
Anishnawbe Health Toronto Mental Health Crisis Line | 416-360-0486 or 416-920-2605 (business hours only)
Improves health and well-being with Anishnawbe Health Toronto traditional healers, Elders and medicine people, and other health professionals.
Assaulted Women's Helpline | 416-863-0511 | TTY/ATS 416-364-8762
Offers a 24-hour telephone and TTY crisis line to all women who have experienced abuse.
ConnexOntario Helpline | 1-866-531-2600
Support and treatment services for people experiencing problems with gambling, drugs, alcohol and/or mental health.
Distress Centres | 416-408-4357
Provides crisis and emotional support and suicide prevention/intervention/postvention services to individuals in our community.
Gerstein Centre Crisis Line | 416-929-5200
Provides mental health crisis support, strategies for addressing immediate problems and connections to services offering ongoing support.
LGBTQ Youthline | 1-800-268-9688
Confidential, non-judgmental and informed LGBTTQQ2SI peer support.
Spectra Helpline | 905-459-7777
Spectra Helpline is a 24/7 Helpline providing confidential crisis and suicide intervention and emotional support. Text and chat options are also available. Multi-lingual helplines are available Monday to Friday, 10:00 a.m. to 10:00 p.m. in eight languages (Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi, and Urdu.)
Toronto Rape Crisis Centre | 416-597-8808
A grassroots, women and non-binary run collective working towards a violence-free world by providing anti-oppressive, feminist peer support to survivors of sexual violence through support, education and activism.
24.7 Crisis Support Peel Dufferin | 905-278-9036 (1-888-811-2222 in Caledon & Dufferin).
Community crisis service offering supports to adults 16 and older experiencing a mental health or addictions crisis; individuals having difficulties coping; and family, caregivers, and friends needing support.
Online resources
Big White Wall
An online chat-based mental health and well-being service offering self-help programs, creative outlets and a community that cares.
BounceBack Ontario | 1-866-345-0224
A free skills-building program designed to help adults and youth 15+ manage symptoms of depression and anxiety.
DOCUMENTS
Academic distress
During University business hours, 9 a.m. – 5 p.m.
St. George
Academic Success | 416-978-7970
Accessibility Services | 416-978-8060
Your Registrar:
Undergraduate and professional faculty students
Graduate students should contact their Graduate Coordinator or SGS Student Services.
UTM
Academic Skills Centre | 905-828-3858
AccessABILITY Resource Centre | 905-569-4699
Undergraduate Registrar | 905-828-5399
Office of Health Professions Student Affairs (OHPSA) | 416-978-2764
Graduate students should contact their Graduate Co-ordinator or SGS Student Services.
UTSC
Academic Advising and Study Skills | 416-287-7561
AccessABILITY Services | Tel/TTY 416-287-7560
Your Registrar | 416-287-7001
Graduate students should contact their Graduate Co-ordinator or SGS Student Services.
Financial distress
During University business hours, 9 a.m. – 5 p.m.
If you are experiencing financial difficulties due to unexpected circumstances beyond your control, contact your faculty or college registrar. If you are a graduate student, contact your graduate department.
Housing distress
St. George
Housing | 416-978-8045 ext. 0
If you do not have a place to stay for the night and it is after hours, contact:
Campus Police 24/7 | 416-978-2323
If you are fleeing an abusive situation, contact:
Community Safety Office | 416-978-1485 or Campus Police after office hours
UTM
If you are facing a temporary housing crisis.
Student Housing | 905-828-5286
If you do not have a place to stay for the night and it is after hours, contact:
Campus Police 24/7 | 905-828-5200
If you are fleeing an abusive situation, contact:
Community Safety Office | 416-978-1485 or Campus Police after office hours.
Sexual assault/safety
24/7 emergency on-campus
University Campus Police
St. George | 416-978-2222
UTM | 905-569-4333
UTSC | 416-287-7333
Living in residence? Contact residence life professional staff and/or your Dean of Students.
24/7 emergency off-campus
Assaulted Women's Helpline | 416-863-0511 | TTY/ATS 416-364-8762
Toronto Rape Crisis Centre | 416-597-8808
York Region Women's Sexual Assault Helpline | 905-895-7313
Hostel Services, Central Intake | 416-397-5637
Ontario Victim Support Line | 416-314-2447
Peel Rape Crisis Centre | 905-273-9442
Sexual assault/safety on-campus resources
For all U of T services, programs and resources related to sexual violence, sexual assault and sexual harassment: U of T Sexual Violence Prevention & Support Centre | 416-978-2266
Community Safety Office | 416-978-1485
St. George Health & Wellness | 416-978-8030
UTM Health & Counselling Centre | 905-828-5255
UTSC Health & Wellness Centre | 416-287-7065
Off-campus treatment centres
Sexual assault/domestic violence treatment centres
Downtown Toronto
Women's College Hospital | 416-323-6040 | 76 Grenville Street, Toronto, ON. The clinic is located on the first floor in the Acute Ambulatory Care Unit, Room 1256.
All services are provided by registered nurses. The services include, but are not limited to:
- Crisis support
- Assessment and documentation and of injuries/assault history
- Testing and treatment for sexually transmitted infections
- Emergency contraceptive options
- Testing for drugs that may have been used to commit the assault
- Assessment of risk and safety planning
- Referral to community resources
If the victim chooses to involve the police, the hospital will carefully collect and document the necessary evidence for release and analysis.
Mississauga
The Sexual Assault and Domestic Violence Services located at Trillium Health Centre | 905-848-7493 | 100 Queensway West, Mississauga, ON
Clients may access this 24-hour, 7-day a week service through the Emergency Department. A specially trained nurse provides one-on-one care including assessment, treatment, documentation of injuries (may include photographing), safety planning, emotional support and information concerning medical, legal and counselling options. This process takes place in the safety and security of a private unit separate from the Emergency Department.
Scarborough
The Sexual Assault and Domestic Violence Care Centre (SA/DVCC) at The Scarborough Hospital (TSH) Phone | 416-495-2555 or TTY: 416-498-6739 | 3030 Birchmount Road, Scarborough, ON
Provides care that is offered 24 hours a day to men, women and transgender individuals who have been sexually assaulted or experienced intimate partner violence.
Equity offices and communities of care on campus
During University business hours, 9 a.m. – 5 p.m.
St. George Health & Wellness Centre | 416-978-8030
Confidential mental health and physical health services provided by an interdisciplinary team of health professionals.
UTM Health & Counselling Centre | 905-828-5255
The HCC is staffed by a team of knowledgeable, dedicated and student-friendly health professionals that provide health care to the UTM student body.
UTSC Health & Wellness Centre | 416-287-7065
Offers convenient and confidential health care, counselling and health promotion services for all registered students at UTSC.
Anti-Racism & Cultural Diversity Office | 416-978-1259
Provides assistance and manages confidential concerns and complaints of discrimination and/or harassment based on race, ancestry, place of origin, colour, ethnic origin, citizenship and/or creed.
Campus Police (non-emergency) | UTSG 416-978-2323 | UTM 905-828-5200 | UTSC 416-287-7398
Centre for International Experience | 416-978-2564
A diverse community of international students coming to U of T and domestic students looking to go abroad.
Community Safety Office | 416-978-1485
Responds to students, staff, and faculty members of the University of Toronto community who have personal safety concerns.
Family Care Office | 416-978-0951
Provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families.
Graduate Conflict Resolution Centre (CRC) | 416-978-8920
Supports the University of Toronto graduate community in taking steps to prevent, manage or resolve conflict.
Indigenous Student Services | 416-978-1893
First Nations House provides culturally relevant services to Indigenous students in support of academic success, personal growth and leadership development.
Multi-Faith Centre | 416-946-3120
Supports the spiritual well-being of students, staff and faculty and to increases our understanding of and respect for religious beliefs and practices.
Sexual & Gender Diversity Office | 416-946-5624
Develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination.
Sexual Violence Prevention & Support Centre | 416-978-2266
The Centre facilitates access to support, services and accommodations for students, staff and faculty members who have experienced sexual violence.
