Protect yourself and others from respiratory illnesses

The best way to protect yourself from viruses is to wash your hands frequently, using soap and water for at least 20 seconds each time, or use an alcohol-based hand sanitizer.

Avoid touching your eyes, nose or mouth with unwashed hands, and try not to have close contact with people who are sick.

Protect yourself and others by staying home if you feel sick and by covering your mouth and nose with your arm when you sneeze or cough.

After you use a tissue, throw it away and wash your hands. Always clean shared objects and surfaces.

Stay on top of your health by eating well, getting enough rest and staying hydrated.

Coronavirus and the clinic: Things to know before visiting us

Ontario Health officials have confirmed two cases of Coronavirus (2019-nCoV) in Toronto. Health officials continue to note that the risk of contracting the virus remains low.

In an effort to remain vigilant, Health & Wellness is working with our patients to take precautionary steps.

Patients will be greeted by Health & Wellness staff at the entrance of our clinic for pre-screening and further instructions.

Patients who have a cough, fever or shortness of breath and have travelled in the last 14 days from the onset of your symptoms, and/or have had contact with someone who is sick, will be directed to the nearest emergency department.

Note: Surgical masks will only be provided when deemed appropriate based on patient screening but are not being generally distributed to students by Health & Wellness. For the most effective ways to protect yourself and others, please see above.

LifeLabs privacy breach

In December 2019, LifeLabs identified a cyber-attack that involved unauthorized access to their computer systems with information that could include name, address, email, login, passwords, date of birth, health card number and lab test results.

LifeLabs has posted an open letter to its customers, which you can find at

We encourage you to contact LifeLabs if you have any questions.

If you have any questions about your care at the University, you can contact your physician at Health & Wellness. You can send your questions to