The Health & Wellness Centre provides the same services as your family physician. Students who have registered and paid fees at the University of Toronto are eligible for services.
phone line opens daily 9 a.m. – 4:30 p.m.
phone line closes at 4 p.m. in the Summer
Information on this page was last updated November 6, 2019.
Best time to call
Tuesdays from 2 – 4:30 p.m.
Wednesdays from 2 – 4:30 p.m.
Thursdays from 9 a.m. – 4:30 p.m.
Fridays from 9 a.m. – 2 p.m.
Expect some wait
Mondays from 10 a.m. – 4:30 p.m.
Tuesdays from 10 a.m. – 2 p.m.
Wednesdays from 9 a.m. – 2 p.m.
Expect longer wait
Mondays & Tuesdays from 9 – 10 a.m.
Fridays from 2 – 4:30 p.m.
We provide the same services as your family physician while you’re at the University of Toronto. General health services include health check-ups, prescriptions, allergy shots, immunizations, birth control, documentation of illness for exam deferral, specialist referrals etc.
Medical services are generally covered by your provincial health card or UHIP (for international and exchange students). You will be responsible to pay for certain services not covered by OHIP, such as travel advice and third-party requests (such as placement physicals or certificate of health for employment).
A health check-up, more formally known as the Periodic Health Visit (PHV), replaces the annual physical examination. The visit is intended for patients who do not have particular health concerns. It includes a review of your health history, lifestyle and risk factors, and a limited physical exam.
When you see a doctor at the Health & Wellness Centre for your PHV, be sure to bring your immunization records.
We can give you your allergy shots. Bring your prescribed allergy serum, and be prepared to stay in the clinic for 20 to 30 minutes afterwards as a safety precaution.
Psychotherapy, group therapy, pharmacotherapy, on-location counselling, same-day counselling and other services
We offer a variety of mental health services including psychotherapy, pharmacotherapy, group therapy and embedded counsellors in locations across campus.
Counselling or psychotherapy for adjustment and transition issues, anxiety, depression, self-esteem, relationship/family issues, body image and eating issues, sexual orientation, gender identity, etc.
We offer evidence-based skills-building group therapies for anxiety, low or depressed mood, and resilience. Consult with one of our clinicians who can assess your needs and recommend appropriate therapy for you.
Medication can be an effective treatment for some mental health issues. Consult with one of our physicians to learn about your options.
On location (embedded) counsellors are available at designated locations as a student service.
Each location or site provides counselling only for those students registered in that particular faculty, department or college.
- Starting September 2019, on-location counselling is offered at the following colleges/departments/programs/residences:
- Architecture, Landscape & Design (Daniels)
- Chestnut Residence
- Graduate & Life Sciences
- Hart House
- Innis College
- iSchool (Faculty of Information)
- Kinesiology & Physical Education (KPE)
- Munk School of Global Affairs
- New College
- Rotman Commerce
- Rotman MBA
- School of Graduate Studies (SGS)
- Trinity College
- Transitional Year Program (TYP)
- Undergraduate programs (Arts & Science)
- University College
- Varsity Athletics
- Victoria College
- Woodsworth College
Counsellors are available for same-day, single-session counselling for help with issues like roommate conflict, exam stress, relationship problems, sadness or nervousness and more. Appointments are limited and will be scheduled on a first-come, first-served basis.
Call or drop by the Health & Wellness Centre. Counsellors can be found in Room 232 on Tuesdays and Thursdays, 1 – 4 p.m.
Drop-in counselling at Robarts Library: December 9 – 20, 2019
Counsellors from My SSP will be available daily at Robarts Library, Rooms 1153 & 1155 during the fall 2019 exam period. Counselling is free and open to all students. Counselling is offered in English, Hindi, Punjabi and Mandarin.
- Monday, December 9: 4 – 9 p.m.
- Tuesday, December 10: 4 – 9 p.m.
- Wednesday, December 11: 4 – 9 p.m.
- Thursday, December 12: 4 – 9 p.m.
- Friday, December 13: 4 – 9 p.m.
- Saturday, December 14: 1 – 5 p.m.
- Sunday, December 15: 1 – 5 p.m.
- Monday, December 16: 4 – 9 p.m.
- Tuesday, December 17: 4 – 9 p.m.
- Wednesday, December 18: 4 – 9 p.m.
- Thursday, December 19: 4 – 9 p.m.
- Friday, December 20: 4 – 9 p.m.
The appointment schedule will be posted on the doors of rooms 1153 and 1155 at 4 p.m. on weekdays and 1 p.m. on the weekend. Tear away your preferred appointment time and language of service, then return a few minutes before your appointment time and wait in the waiting area for a counsellor to come and get you.
Mental Health Framework
We all have a role to play in mental wellness on campus.
From student leaders to faculty and staff, we can all participate in ensuring student mental wellness. Explore our 22 recommendations across five key areas to discover how you fit in.
See your role. Share our vision.
Want to quit smoking? Make an appointment at the Health & Wellness Centre today. We’ll provide you with information, personalized support, quitting resources and kits!
For more information about quitting, visit www.leavethepackbehind.org
Food and nutrition
Nutrition counselling and education
The fast pace of student life and easy access to fast food on campus can leave you vulnerable to developing poor eating habits. Want to learn more about nutrition? Our dietitian can provide the info and support you need to help you eat well and stay healthy.
Book an appointment with one of our health professionals (e.g. family doctor) who may be able to refer you to one of our dietitians.
Disordered eating care, counselling and education
If you're concerned about your eating behaviour, or if you have questions about a healthy weight, you may want to speak to one of our health professionals who may refer you to a dietitian for additional nutrition counselling.
Sexual and reproductive health
Birth control counselling
The doctors and nurses at the Health & Wellness Centre can provide counselling and information on the various forms of birth control, and can help you choose the method that is right for you.
Beginning January 23, 2019, we offer same day IUD insertions at our Wednesday afternoon same day IUD clinic.
Emergency contraception can prevent a pregnancy when used soon after a single act of unprotected intercourse, or following failure of a birth control device (e.g. the condom breaks). Emergency Contraceptive Pills (ECP), previously known as the Morning After Pill (MAP), can be taken up to 72 hours following intercourse (the sooner the better).
Copper IUDs are the most effective method of emergency contraception and can be used up to 7 days following intercourse. Find more information at whatsnextforme.ca.
Pregnancy is a major life event, and it can be especially challenging to manage while you are pursuing academic goals. Our physicians can provide care for students who think they may be pregnant, as well as information and resources for those who are.
The Family Care Office can also help with family matters.
STI education and care
We offer care and education concerning STIs (sexually transmitted infections).
Same day IUD insertions
Health & Wellness is a member of RAICE, which stands for Rapid Access Intrauterine Contraception Centres of Excellence.
Our clinic offers:
- An expert intrauterine contraception insertion team
- Shortened wait times
- Accepted self-referrals
- A training centre for staff
- A commitment to quality of care
Beginning January 23, 2019 we will offer same day IUD insertions on Wednesday afternoons. Book an appointment by calling 416-978-8030.
To prepare for your IUD insertion:
Before your appointment, please complete the following:
2. Complete the IUD Insertion Patient History Form.
Note: You must complete the Patient History Form and bring it with you to your appointment. If you do not, your appointment may be cancelled or rescheduled.
If you require disability documentation to obtain academic accommodations, we can help. For more information about academic accommodations visit the Accessibility Services website.
Certain aspects of university life may put you at higher risk for some illnesses. You may want to speak to your family doctor or one of the Health & Wellness nurses or doctors about whether your immunizations are up to date. We offer free vaccinations for diphtheria, polio, tetanus, mumps, measles and rubella. Other immunizations are available for a fee. See our list of fees for immunizations.
If you are an international student who is preparing to come to Canada, find Immunization Info for International Students on the Centre for International Experience website.
Health & Wellness also operates a Travel Immunization and Education program. See below for details.
Travel immunizations and education program
The Health & Wellness Centre is a designated Health Canada Travel Medicine Clinic, offering a complete travel immunization and education program.
Book an appointment, and start early!
This program takes longer than a drop-in appointment, so travel appointments must be booked in advance. Book your appointment now.
Travel appointments and immunizations often require more than one visit.
Some students may receive all their immunizations in the first visit, but often there are too many vaccines to be given at one time. Some vaccines require a series of injections to be given over a defined time period, sometimes as long as six months. Please begin the travel immunization process as early as possible, so that all required immunizations can be completed before your departure date.
What to bring to your first appointment
You must bring the following documentation to your first appointment:
- Your travel itinerary and immunization record.
- A completed Pre-Travel Information Sheet
- An official letter from your professor or your program (if you are travelling for academic purposes)
Fees for academic travel
Travel immunizations and education are no longer covered by OHIP. If you are travelling as part of your academic program, there is a fee for the development of the personalized immunization schedule and travel education program, provided you bring a letter from your professor/program to verify this at the time of the visit. As Health & Wellness is a designated Travel Medicine Clinic, we are required to follow protocols, and only students with notes can be exempt from standard fees.
Fees for non-academic travel
For students who are travelling for non-academic purposes, we provide a complete travel education program for a fee. This includes the development of a personalized immunization schedule and travel education program. See Personal Travel Fee.
Tuberculosis (TB) skin testing
Students who are in high-risk categories (e.g. students or members of one of the health professions, or those travelling in areas where TB is endemic) are particularly vulnerable and are strongly advised to have annual TB testing.
There two parts to TB testing:
- TB test administration
- TB test result reading
TB test administration
Effective July 1, 2019, all TB tests and TB reads will be by appointment only.
Patients can book their appointments:
- Online by using their MEDEO online booking account. This is available for patients who have already registered with Health & Wellness and have an active MEDEO online booking.
- If you have not registered with Health & Wellness, please visit Health & Wellness or call us at 416-978-8030 to register as a new patient and book an appointment.
What you need to know:
Please check in at the Accounts Office in the Health & Wellness Centre, 2nd floor for you TB Test appointment. New patients will be asked to complete New Patient Package.
You will be asked to provide proof that the TB Test is for school/program requirement at the time you check in for the appointment. Otherwise, you will be charged the fee for non-school.
Fees: Fees apply for school-mandated TB testing (for professional programs, e.g. Dentistry, Medicine, Nursing, or school-related placement) and non-school related TB testing. For details, please refer to Tuberculosis (TB) testing and documentation in the Policies & Fees section.
Patients will be advised when to book for a TB reading at the time of the test.
Some patients will require one test and others require two. Each test has to be read for results 48-72 hours later, so reading dates and times will correspond with the test date and time. You can book your reading at the time of your test.
TB test result reading
Patients will be advised when to book for a TB reading at the time of the test.
What you need to know:
Patients who have a TB reading appointment do NOT need to check in at reception for readings. You can go directly to the Nursing Area/Nurses' Bench.
Flu shot clinics
What is the flu?
The flu (or influenza) is a contagious viral respiratory infection that causes symptoms such as headache, chills, cough, fever, muscle aches, fatigue, loss of appetite, runny nose and sore throat. It lasts approximately a week to 10 days. Symptoms can range from mild to severe.
Why should I get the flu shot?
Getting vaccinated will provide you some protection against getting the flu. It is important to get the flu shot every year, because the virus changes and immunity decreases over time.
Remember, you’re also protecting others by getting vaccinated. Your classmates, neighbours, friends and family might be more vulnerable than you are, so help keep them safe!
On top of getting the flu shot, there are several things you can do to prevent getting and/or spreading the flu:
- Wash your hands frequently
- Cough and sneeze into a tissue or your sleeve, not your hands
- If you feel sick, stay at home
- Eat well, sleep well and get enough exercise
Where do I go to get the flu shot?
Health & Wellness offers free flu shots on St. George campus. Toronto Public Health offers free flu vaccination clinics across the city, in addition to most pharmacies and walk-in clinics.
Helpful resources on how to fight the flu
- Flu vaccinations at U of T
Free flu vaccinations will be available to students, staff and faculty from all three U of T campuses at the following times and locations. Flu vaccine supply is limited so please arrive early, in case we run out. You may have to wait in line.
Bring your TCard to identify yourself as a student, staff or faculty member of U of T. If you are a staff member who does not have a TCard, please bring your U of T business card.
Tuesday, December 3, 2019
9 a.m. – 1 p.m. Robarts Library, Room 1152 (Ground Floor)
2 – 6 p.m. Robarts Library, Room 1152 (Ground Floor)
Wednesday, December 4, 2019
9 a.m. – 12:30 p.m. St. Michael's College, Father Madden Hall & Carr Hall Lobby, 100 St. Joseph St.
- Toronto Public Health flu vaccination clinics
Toronto Public Health flu vaccination clinics are now complete for the 2019-2020 season.
- Local pharmacies
Did you know that adults can be vaccinated for the flu shot for free at approximately 2,600 pharmacies across Ontario?
Ontarians can contact their local public health unit unit if they require assistance locating a health care provider that offers the influenza vaccine.
These pharmacies in the area close to Health & Wellness also provide free flu shots:
- UT Pharmacy & Print at 193 College St. near Beverley St. & College St. (not affiliated with U of T)
- Rexall Store & Pharmacy at 474 Spadina Ave., corner of Spadina Ave. & College St.
Flu shots are provided free for students with OHIP coverage. The service may vary for students from other Canadian provinces. Please contact the pharmacy to confirm.
- Walk-in clinics that accept UHIP
Several walk-in clinics around campus provide free flu shots for international students, including:
Royal Care Medical Centre (College location)
Website: Royal Care Medical Centre
Address: 295 College Street, corner of College St. and Spadina Ave.
Hours: Monday – Thursday, 9 a.m. – 5 p.m., Friday, 9 a.m. – 7 p.m.
Appletree Medical Group (multiple locations)
Website: Appletree Medical Group
Address: Multiple locations in Toronto, including locations near St. George campus
Hours: Please visit their website
Phone: Please visit their website
Flu shot at no cost (bring UHIP card); $15 co-pay if seeing a doctor for other reasons in addition to getting flu shot
For a list of other nearby walk-in clinics that also accept UHIP, please see After Hours and Weekend Clinics.