On Location Services in Student Life

Services offered:

On Location Health & Wellness Counsellor – This role is dedicated to supporting the mental health needs of students through both virtual and in-person scheduled appointments. The on-location counsellor provides one-on-one counselling support and facilitates workshops that address relevant student mental health concerns. They collaborate with their site’s partners as a resource for consultations and referrals, helping to foster a holistic and supportive educational environment.

• The On Location (OL) counselling service is a lower intensity, early intervention service, within the Health and Wellness (H&W) Stepped Care model. Students affiliated with the On Location site can either self-refer or be referred by OL partners (e.g., registrars, residence life coordinators, deans) and H&W staff.
• The first appointment typically is a single-session, One-at-a-Time (OAAT) appointment, where a top-of-mind concern is addressed and a wellness plan and next steps are determined, including the option of a brief course of counselling on-location and/or other H&W services available at the central clinic. OAATs are an often popular choice by students, providing a more flexible, low-barrier approach to counselling.
• Brief therapy is available for students experiencing mild to moderately severe mental health and psychosocial concerns, who would benefit from time-limited support.
• OAATs and brief counselling are framed within a strengths-based, trauma-informed, and skills-based approach.
• H&W On Location and Health Promotions staff facilitate orientation sessions in August, September, and October. Orientation sessions, as well as psychoeducational workshops and mental health literacy training (e.g., Identify, Assist, and Refer; IAR), can be arranged through the OL Counselling Leads and/or our Health Promotions team on request.

How to Access Services:

Students may self-refer to On Location Counselling services by calling 416-978-8030 (select option “5”) and asking for their faculty/department Wellness Counsellor with which they are involved (e.g., “New College counsellor”). Students may be referred by Deans or Registrars, or members of their teams, who may send a referral to H&W for the initial session. 

OAATs may be booked same-day or within a few days.  Services are offered in hybrid format, both in-person or virtually.